Aurevyn Support

Support

We are here to help with Grid setup, NFC scanning, orders, returns, and product care.

Getting Started With Grid

Unlock your NFC-enabled phone and bring the Grid cross to the back. If it does not connect, move slowly around the upper or central back of the phone.

A thick or magnetic case may interfere with NFC.

Orders and U.S. Delivery

Aurevyn is currently available for purchase and delivery within the United States. Tracking is provided after shipment.

For order help, include your order number and checkout email.

Returns and Product Care

Please contact Support before sending an item back. We will confirm eligibility, the return address, and the next steps.

Return eligibility follows the policy shown at checkout.

Still need help? Send us a message using the form below.